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COVID-19 and Telehealth Resources

National Resources

American Telemedicine Association (ATA)


Center for Connected Health Policy

Northwest Regional Telehealth Resource Center Legislation & Regulation
The Northwest Telehealth Resource Centers provides telehealth technical assistance to the states of Washington, Oregon, Idaho, Wyoming, Montana, Utah, and Alaska.


Center for Disease Control and Prevention (CDC)

COVID-19 One-Stop Shop Toolkits
The Centers for Disease Control and Prevention (CDC) has created a COVID-19 One-Stop Shop, which provides resources and information on a variety of topics including videos, social media, PSAs, print resources, checklists, FAQs, and web resources. 
Toolkit for Community and Faith-Based Organizations
The CDC has updated the Toolkit for Community and Faith-Based Organizations to help them make decisions, communicate with their communities, and protect their employees, volunteers, and members.
Considerations for Wearing Cloth Face Coverings
The CDC has developed Considerations for Wearing Cloth Face Coverings and when to wear gloves. 


Centers for Medicare & Medicaid Services 

Trump Administration Finalizes Permanent Expansion of Medicare Telehealth Services and Improved Payment for Time Doctors Spend with Patients
Special Edition - Permanent Expansion of Medicare Telehealth Services and Improved Payment for Time Doctors Spend with Patients.
State Medicaid & CHIP Telehealth Toolkit
Policy considerations for states expanding use of telehealth.
Expanded Flexibilities for RHCs and FQHCs
New guidance for RHCs and FQHCs regarding COVID-19 and Telehealth Billing.
MLN Booklet: Telehealth Services
(Updated March 2020)
Comprehensive guide for Medicare’s Fee for Service Telehealth Services updated annually
CMS FAQs: Medicare Frequently Asked Questions
(Published on March 17, 2020)
These two documents outline the flexibility added into Medicare’s telehealth services to facilitate the use of telehealth during the COVID-19 public health emergency. 
CMS ESRD Provider Telehealth and Telemedicine Toolkit
Summary of electronic links to reliable sources of information regarding telehealth and telemedicine.
MLN Communication Technology Based Services and Payment for RHCs & FQHCs, January 2019
CMS expanded services utilizing technology to go beyond Medicare’s traditional telehealth program. These services, such as Virtual Check-ins, are not considered telehealth but which can utilize the phone or video.


Drug Enforcement Administration (DEA) Diversion Control Division

DEA COVID-19 Information Page
See section on Telemedicine which specifies guidance for the use of telehealth and the conditions for prescribing schedule II-V controlled substances to patients for whom DEA-registered practitioners have not conducted an in-person medical evaluation.


Federation of State Medical Boards

States Waiving Licensure Requirements/Renewals in Response to COVID-19
Details individual state modifications of professional licensure requirements with links.


Health and Human Services (HHS)

How to get or provide remote health care.
Indian Health Service Expands Telehealth Services During COVID-19 Response
IHS is announcing its expansion of telehealth across IHS federal facilities.
Notice of Enforcement Discretion for Telehealth remote communication during the COVID-19 nationwide public health emergency
The federal Office of Civil Rights has relaxed some HIPAA requirements to allow video technologies that do not fully comply with HIPAA rules including non-public facing “popular” video products such as Facetime and Skype.


National Association for the Deaf

Telehealth During Coronavirus
A coalition of deaf and hard of hearing consumer advocacy organizations, deaf healthcare providers, and other experts worked together to provide guidelines for deaf and hard of hearing people and healthcare providers to use during the coronavirus pandemic.


National Consortium of Telehealth Resource Centers

NCTRC White Paper
In collaboration with Xtelligent Healthcare Media, the NCTRC has developed a white paper that provides an overview of the 12 Regional and 2 National TRCs.
15 Key Steps For Creating A Business Proposal To Implement Telemedicine
Here, you’ll find a concise overview of 15 steps to implement a successful telemedicine program at your facility.


Northwest Regional Telehealth Resource Center

NRTRC Telehealth Quick Start Guide for Providers
Written for use during the current public health emergency.