Bridging the Digital Divide for HCBS Beneficiaries (Part I)
Feb 18, 2021 @ 3:00 pm - 4:30 pmOrganizer: US Department of Health and Human Services
Presenter: https://www.hhs.gov/
Webinar Description
The COVID-19 Public Health Emergency (PHE) has left many older adults and people with disabilities grieving the loss of close relationships and a sense of community due to physical distancing orders, staffing shortages, and the closing of day programs. All this takes a considerable toll on their physical and mental well-being.
The transition to telemedicine and virtual services in place of in-person services has helped expand care to millions. However, without the skills, resources and supports to get online and participate in digital forums, many older adults and people with disabilities are more isolated than ever. This “digital divide” affects their ability to obtain life-saving health information, medical services, procure basic goods and services, address social determinants of health (employment, education, transportation), and stay connected.
It is uncertain when in-person services will resume to pre-pandemic levels. Yet technology solutions may provide opportunities such as: socialization, the ability to address disability and language related barriers, tools to manage chronic diseases and promote behavioral change that can be implemented now and preserved after the end of the PHE to supplement and support in-person services.
This two part webinar series provides HCBS stakeholders a holistic framework to address 5 key areas:
Part I (February 18, 2021)
1. Government leadership, public engagement, waivers, and policies
2. Beneficiary and provider engagement, education, and supports
3. Addressing cultural and systemic barriers
Part II (March 2021)
4. Internet: access and affordability
5. Hardware (smart phones, tablets) / software (apps): affordability, setup, technical supports
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