Education & Training

Organizer: National Consortium of Telehealth Resource Centers
Presenter:  https://telehealthresourcecenter.org/

The Vermont Emergency Telepsychiatry Network is a statewide system established in 2023 to help emergency departments provide timely psychiatric care via telehealth for individuals with mental health needs. This session will share lessons learned from the state wide initiative; including one hospital's receipt of telehealth consultations from a private psychiatric hospital's child psychiatrists and another hospital's establishment of an after-hours emergency telepsychiatry service from a national vendor.

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Organizer: California Telehealth Resource Center
Presenter:  https://www.caltrc.org/

The material will cover the intended use of AI products and highlight the risks associated with inappropriate use. The course will cover the many various threats to AI product performance, including changes in population demographics, clinical practice patterns, and professional work environments. Lastly, the course will explore how bias and discrimination can result from the use of AI products and will train physicians to identify and mitigate health inequities that can result from the use of AI products.

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Organizer: National Rural Health Association
Presenter:  https://www.ruralhealth.us/

Rural health is the perfect environment to benefit from the renaissance in digital health: Join us for an insightful webinar as the University of Mississippi Medical Center (UMMC) takes center stage, sharing a telehealth framework for revolutionizing healthcare access in rural Mississippi, particularly in the Delta Region, which is extensible to rural communities around the nation. Vast geographies and lack of provider resourcing historically have disadvantaged rural health systems, yet today telehealth-enabled clinical workforces like those available through Equum Medical are providing dynamic resourcing that allows real-time allocation of healthcare professionals and resources based on patient needs, demand fluctuations, and service availability. This webinar will consolidate experience and insights to address the unique healthcare challenges faced by rural hospitals and help you discover how advanced telehealth technologies and dynamic virtual workforce solutions combine to reshape healthcare delivery, ensuring comprehensive and timely services for rural communities. Don't miss this opportunity to learn from UMMC, one of only two federally designated Centers of Excellence in Telehealth by the Health Resources and Services Administration (HRSA), and Equum Medical.

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Organizer: NCTRC
Presenter:  https://telehealthresourcecenter.org/

Join us for an insightful webinar as we delve into the world of telehealth for patients who are Deaf, Hard of Hearing, or DeafBlind. This session aims to provide an overview, highlighting the good, the bad, and the ugly aspects of telehealth accessibility for these patient populations. Our panel will guide you through real-life scenarios, showcasing successful approaches as well as areas that need improvement. From effective communication strategies to technology considerations, we will explore the key factors that contribute to equitable access and high-quality healthcare experiences. Whether you are a healthcare provider, administrator, or advocate, this webinar provides a unique opportunity to enhance your understanding of telehealth in the context of diverse patient needs. Join us in fostering a more inclusive healthcare system for all.

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Organizer: Southwest Telehealth Resource Center
Presenter:  https://southwesttrc.org/

Join us to learn about the current state of prescribing medications in telemedicine, identify emerging trends and technologies, and discuss potential opportunities and challenges for practice.

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Organizer: Mid-Atlantic Telehealth Resource Center
Presenter:  https://www.matrc.org/

The world of AI in healthcare is filled with promise and potential, but it's not without its complexities and considerations. Join us for an enlightening webinar that will explore the nuanced landscape of AI and its role in addressing crucial health workforce challenges. At a very high level, we will look at the possibilities, pitfalls, and ethical and practical considerations of using AI in recruiting clinical talent. We will then navigate the intricate landscape of AI applications within the healthcare industry, scrutinizing both current implementations and emerging technologies. Our focus will be keenly fixed on evaluating their potential impact on workforce shortages and operational efficiencies.

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Organizer: National Consortium of Telehealth Resource Centers
Presenter:  https://telehealthresourcecenter.org/

Join the Center for Connected Health Policy’s executive director, Mei Kwong, as she discusses federal telehealth policy for 2024 and what might be next for it!

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Organizer: California Telehealth Resource Center
Presenter:  https://www.caltrc.org/

This presentation will explore the ways in which telehealth is revolutionizing healthcare education and empowering future care providers. The session will discuss the importance of incorporating telehealth training into healthcare education programs, and how this can prepare students to deliver high-quality care in a digital age. We will also examine the benefits and challenges of telehealth training, as well as the latest tools and resources available to educators to create effective telehealth training programs. By the end of this presentation, attendees will gain a deeper understanding of the critical role telehealth training plays in preparing the next generation of healthcare providers for the future of healthcare delivery.

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Organizer: National Consortium of Telehealth Resource Centers
Presenter:  https://southwesttrc.org/

Join us for an informative and engaging webinar as we explore the dynamic intersection of telehealth and libraries. In an era where access to healthcare services is more critical than ever, libraries are stepping up to provide essential support for their communities. Our expert panel will discuss how libraries are becoming hubs for telehealth, offering innovative programs, resources, and services that connect individuals to healthcare professionals, promote wellness, and bridge the digital divide.

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Organizer: California Telehealth Resource Center
Presenter:  https://caltrc.org/

The enactment of the 21st Century Cures Act and the pandemic-related emergence of telehealth have made digital tools a central part of care. These changes have made digital disparities evident and prompted a need to develop a digitally inclusive healthcare system. Academic medical centers (AMCs) across the country have become leaders in developing digital health equity strategies to drive care. As part of the AAMC initiatives to improve healthcare access, collaborate with communities, and advance health equity, the AAMC interviewed 11 AMCs about their current and future strategies focused on digital health equity. This presentation will provide a summary of interviews focusing on the following areas: establishing digital health equity Leadership, strategy, and advocacy, assessing, and addressing digital needs, and adapting the design and implementation of digital tools.

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Organizer: The National Network of Libraries of Medicine
Presenter:  https://www.nnlm.gov/

Libraries are well-known for having reliable digital infrastructure and responding to consumer health information needs. As telehealth services become an increasingly prominent part of the healthcare landscape, library workers may wonder if or how they can support sustainable telehealth access in their communities. The National Consortium of Telehealth Resource Centers (NCTRC) provides timely and accurate information on telehealth across the nation. Library workers of all kinds can benefit from learning how to access support from NCTRC.

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Organizer: National Consortium of Telehealth Resource Centers
Presenter:  https://telehealthresourcecenter.org/

Healthcare is in a period of profound change. These changes are driven by technology, staff shortages, the need for outcome and cost improvement, and, to an increasing extent, by consumer demand. This webinar will provide an overview of the six key technologies that will have a significant impact on healthcare delivery over the next 3 to 5 years as identified by our Crystal Ball panel.

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Organizer: National Consortium of Telehealth Resource Centers
Presenter:  https://telehealthresourcecenter.org/

The Waianae Coast Comprehensive Health Center (WCCHC) on the rural western coast of Oahu, Hawaii is the second largest and oldest of fifteen community health centers in the state. WCCHC is committed to the expansion of telehealth services for underserved communities. Since their early adoption of emerging technologies in the 2000s, they have transformed many challenges into teaching points. In this webinar, Chrissy Kuahine will dive into WCCHC's innovative telehealth solutions to overcome barriers in virtual care. Key projects include kiosks for telehealth and social services, computer classes with kupuna (elderly persons), homeless outreach clinics, and affordable connectivity program outreach. Learn from Leina Kanana about WCCHC’s ongoing efforts in health information technology through Artificial Intelligence embedded with core systems to improve effectiveness and impact of clinical and social interventions.

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Organizer: California Telehealth Resource Center
Presenter:  https://www.caltrc.org/

Artificial intelligence (AI) programs have recently been shown to be more accurate than human experts in diagnosing diseases such as diabetic retinopathy. Real-world experiences with autonomous AI, however, have been discouraging due to high false positive rates, the inability to accommodate real-world data from diverse patients, and limited diagnostic output (often just a yes or no for a specific disease). AI which is designed to work with human experts overcomes these shortcomings and improves outcomes by shortening the time that it takes to intervene in patients who need prompt treatment. Telehealth + AI programs provide the depth and breadth of human experts while enabling immediate intervention for patients who are at high risk of complications.

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Organizer: National Digital Inclusion Alliance
Presenter:  www.digitalinclusion.org

NDIA is excited to host Dr. Traci L Morris for a 90-minute presentation about the digital divide on Tribal lands, the state of broadband infrastructure, the lack of data, and the opportunities for digital equity that are forthcoming due to legislative investment. Data on the state of broadband infrastructure on Tribal lands is both limited and flawed. Tribal Nations are working on expanding broadband infrastructure with significant federal investments toward digital equity. Dr. Morris is the owner of Homahota Consulting and executive director of the American Indian Policy Institute.

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Organizer: California Telehealth Resource Center
Presenter:  https://www.caltrc.org/

This course is designed for mental health professionals seeking to stay up-to-date with the latest advancements in technology, regulations, and clinical training in the field of behavioral health treatment. The course will explore the recent past, present, and future of behavioral health treatment, with a focus on emerging trends and innovations such as AI, bots, video and audio-only sessions, and mobile applications. It will also explore the impact of technology on the clinical training and development of clinicians, and the impact of telemental health services on state licensure and insurance reimbursement. By the end of the course, participants will gain a comprehensive understanding of the current landscape of behavioral health treatment, and the tools and techniques they need to adapt to the rapidly changing field.

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Organizer: National Consortium of Telehealth Resource Centers
Presenter:  https://telehealthresourcecenter.org/

Telehealth has the potential to address existing health disparities among such underserved populations as rural residents, racial/ethnic minorities, and those with chronic conditions. The first few months of the COVID-19 public health emergency saw unprecedented telehealth expansion. Although rates of telehealth utilization have since dropped, rates remain much higher than pre-COVID rates. This project conducted by members of the Rural Telehealth Evaluation Center sought to examine how telehealth expanded for underserved populations using a 20% random sample of national Medicare claims.

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Organizer: NCTRC and NRTRC
Presenter:  https://telehealthresourcecenter.org/

Join the Northwest Regional Telehealth Resource and their partners as they discuss current initiatives and models of patient support and Telehealth Access Points (TAPs). This webinar highlights 3 different innovative models of TAPs in Oregon, Montana and Wyoming that have been working to increase access to telehealth in their communities. Attendees of this webinar will learn about creative ways to address inequities in broadband and promote healthcare access options within their community.

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Organizer: National Consortium of Telehealth Resource Centers
Presenter:  https://telehealthresourcecenter.org/

Value-Based Pay efforts are increasingly acknowledging the importance of patient social complexity in addition to traditional focus on clinical complexity and utilization. This webinar will discuss how social determinants of health screening and action by providers are being measured and tied in to payer and health system approaches in order to drive equity and sustainability in their programs.

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Organizer: Southwest Telehealth Resource Center
Presenter:  https://southwesttrc.org/

•Incorporate into telehealth practice current legislation, policies, and regulations.
• Implement recommended processes for complying with telehealth legislation and regulations.
• Gain proficiency in current federal and state legislation that impact telehealth and virtual care options.
• Increase understanding in the impact of telehealth legislation across provider specialty areas and patient population groups.

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Organizer: HRSA and NETRC
Presenter:  https://www.netrc.org/

The Health Resources and Services Administration’s (HRSA), Office of Intergovernmental and External Affairs (HRSA IEA) in Region 1 invite you to a webinar that will highlight leading telebehavioral healthresearch and effective virtual service delivery as related to substance use disorder (SUD) treatment and enhance access to primary health care. Attendees will learn about unique circumstances and methods for utilizing telehealth for SUD treatment and discover telehealth implementation opportunities with regards to patient engagement and positive working relationships.

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Organizer: National Consortium of Telehealth Resource Centers
Presenter:  https://telehealthresourcecenter.org/

This session will teach learners about a novel approach to providing critical assessments and care for neonates after difficult deliveries using telemedicine.

Learning Objectives: Identify barriers to optimal care for neonatal encephalopathy in rural areas, Learn about strategies being implemented such as telemedicine to evaluate neonatal encephalopathy and improve the parent experience, Learn about ways in which we are expanding telemedicine application to other types of care in newborns and in children.

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Organizer: SF Tech Council
Presenter:  https://www.sftechcouncil.org/

Join the SF Tech Council on Wednesday, Mar. 15, 4:00-5:15 pm to talk about Health & Tech. If you're interested in Digital Health Equity, this webinar is for you!

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Organizer: California Telehealth Resource Center
Presenter:  https://www.caltrc.org/

In this session we review and discuss current, changing, and future legal and regulatory requirements applicable to telemedicine and the expansion of telemedicine. The session will include and focus on COVID-19 and Medicare reimbursement, licensure and prescribing issues, the fraud and abuse focus of the Office of Inspector General, and the continued emergence of telemedicine in clinical trials.

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Organizer: National Consortium of Telehealth Resource Centers
Presenter:  https://telehealthresourcecenter.org/

One major challenge during the early months of the Covid Pandemic was reaching vulnerable, high-risk populations. This significant problem was and remains most apparent in prisons, nursing homes, group facilities and with isolated, rural individuals. During the first two years of the crisis, the presenters of this webinar, in partnership with large clinical organizations, utilized innovations in telehealth mobile technologies and creative delivery processes to establish and advance clinical screening, care and transfer of Covid patients from prisons and nursing homes. This presentation will share these best practices and critical lessons learned as well as opportunities to advance new, cost-effective telehealth models of care.

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Organizer: American Telemedicine Assocation
Presenter:  www.americantelemed.org

-How health systems’ use of virtual care has evolved in the last few years and what their biggest takeaways have been
-What a successful virtual care launch and implementation means to health systems — Intermountain Healthcare, HCA Healthcare, Banner Health, and Concentra
-How health system leaders approach choosing a virtual care partner
-What Banner Health has learned from implementing virtual care nearly overnight at the start of the pandemic to becoming more intentional with their strategy after 2020’s madness

Sponsored by E-Visit

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Organizer: Mid-Atlantic Telehealth Resource Center
Presenter:  https://www.matrc.org/

For those of you who jumped on the telehealth bandwagon after the PHE, you may or may not realize that the policy landscape for telehealth was very different prior to the PHE. If this describes you, you may be in for a very rude awakening. Join Rebecca Canino as she discusses the many tools she has put in place to help her organization stay on top of all these confusing and sometimes chaotic changes.

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Organizer: California Telehealth Resource Center
Presenter:  https://www.caltrc.org/

The mission of this event is to provide education on real-world RPM practice and foster a network of peers for shared learning. For more information and/or to see the full agenda visit CalTRC.org/events.

This is a private event, vendors are not permitted to attend. Registration is required for all participants

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Organizer: The American Telemedicine Association
Presenter:  www.americantelemed.org

Please join us for our special webinar, “AI Sweeping Healthcare - The Benefits of Smarter Patient Engagement”, where Vonage leaders will provide informed views on the AI and digital technologies that are now being applied across patient and consumer journeys. Vonage provides Communications APIs - software building blocks - to tens of thousands of global organizations, giving Vonage a unique perspective into ongoing application innovation from emerging tech companies to the largest enterprises.

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Organizer: National Consortium of Telehealth Resource Centers
Presenter:  https://telehealthresourcecenter.org/

Mei Kwong, Executive Director at the Center for Connected Health Policy (CCHP), the federally designated national telehealth policy resource center will be going over where current federal telehealth policy stands, what to expect in 2023 and what may happen around telehealth policy as the year progresses.

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Organizer: California Telehealth Resource Center
Presenter:  https://www.caltrc.org/

With the COVID-19 pandemic, many schools and School-based Health Centers transitioned to telehealth services as a strategy for meeting student health needs when school campuses were closed. With improved technology, internet access, and a recognition of the importance of school-based health, telehealth has emerged as an opportunity to serve students more widely and equitably. The California School-Based Health Alliance will provide an overview of school health services in the state, focusing on current and aspirational telehealth provisions. They will discuss key models, strengths and possible pitfalls, and recommendations.

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Organizer: Southwest Telehealth Resources Center
Presenter:  https://southwesttrc.org/

The USDA Rural Utilities Service Distance Learning and Telemedicine (RUS-DLT) Grant is now accepting applications! On this webinar, we will be walking you through this year’s program and answering questions such as:
• What is new / different in the FY 2023 program?
• What costs can be covered by this grant?
• What are possible ways of designing a project?
• How do I score potential project sites?
• How do I write an effective narrative?

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Organizer: California Telehealth Resource Center
Presenter:  https://www.caltrc.org/

Changes are coming next year! Join us for this Office Hour session so you are prepared to navigate the policy shifts! While many of the barriers to telehealth have been removed during the COVID pandemic, it’s important to understand which temporary telehealth policies disappear when the public health emergency ends.

Information Link

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Organizer: National Consortium of Telehealth Resource Centers
Presenter:  https://telehealthresourcecenter.org/

Use of virtual care exploded during the COVID-19 crisis and it forced many health systems to an immediate response. Some systems had a basic foundation of telehealth services and had to rapidly expand and deploy to meet the care needs of their patients and families. Shriners Hospitals for Children was no exception. In this webinar we will review the role of Shriners Children’s care delivery models, expanse of system and patients and the responses implemented for addressing care needs across North America and internationally. Sustainability measures and growth strategy will be reviewed to show continued support and need.

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Organizer: Center for Connected Health Policy
Presenter:  www.cchpca.org

As we start to wind down from the pandemic, what will the federal telehealth policy landscape look like going forward, and what should those interested in telehealth be aware of as far as policies impacting its use? Join us as we examine the various issues that policymakers will face as we move towards more permanent policy for telehealth on the federal level.

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Organizer: Center for Connected Health Policy
Presenter:  www.cchpca.org

While telehealth may eliminate issues such as distance barriers, providers still face a number of policies that they will have to navigate as they provide services across state lines. In the first webinar for CCHP's Fall 2022 State Policy Webinar Series, our panel of expert speakers will discuss various issues that providers should be aware of when they provide services in another state.

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Organizer: National Consortium of Telehealth Resource Centers
Presenter:  https://telehealthresourcecenter.org/

SETRC and Nicklaus Children's Health System have partnered with FCC Lifeline phone provider, Pulsewrx, to recruit pediatric Medicaid patients participating in Nicklaus' teledental program at four clinics to receive Lifeline phones preloaded with the Nicklaus teledental app and SETRC's Toddler Tracks program. The program will evaluate the effectiveness of telehealth in improving patient-centered access and outcomes among intervention and control groups.

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Organizer: Learn, Design, Apply
Presenter:  https://www.learndesignapply.com/

Join Learn Design Apply, Inc. and special guest speakers for a webinar covering the upcoming Rural Utilities Services Distance Learning and Telemedicine grant program, funded through the USDA. This program provides grants to encourage and improve telemedicine and distance learning services in rural areas through the use of telecommunications, computer networks, and related advanced technologies to be used by students, teachers, medical professionals, and rural residents.

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Organizer: National Consortium of Telehealth Resources Centers
Presenter:  www.telehealthresourcecenter.org

As the Public Health Emergency comes to an end and reimbursement flexibilities adjust to accommodate current telehealth practice, providers need to adjust to plan for sustainable programs. In this session, regulatory guidelines will be reviewed as they relate to reimbursements for health care providers. A case study will be provided to demonstrate adjustments to services, practice processes and training to plan for financial support to facilitate continuity of telehealth care. The corresponding reimbursement mechanisms will be outlined to illustrate how the telehealth program can be financially sustained.

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Organizer: Health Resources and Services Administration
Presenter:  https://www.hrsa.gov/

The Office of Federal Assistance Management (OFAM) workshops help you manage your grant.

In 2022, we’ll present the Healthy Grants Workshops as a web series, with presentations on our most requested topics.

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Organizer: National Consortium of Telehealth Resources Centers
Presenter:  www.telehealthresourcecenter.org

There are documented resources for delivering care to older adults, for telehealth best practices, for specific sites of care, but little to none that address all three aspects. To address the gap, West Health Institute is working with leading experts in older adults, telehealth and healthcare in a national collaborative. The objective of the collaborative is to accelerate progress in the adoption of telehealth that meets the needs of older adults through the development of a framework that healthcare organizations can use to develop and enhance care delivered through telehealth for older adults.

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Organizer: Health Resources and Services Administration
Presenter:  https://www.hrsa.gov/

The Office of Federal Assistance Management (OFAM) workshops help you manage your grant.

In 2022, we’ll present the Healthy Grants Workshops as a web series, with presentations on our most requested topics.

Registration Link

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Organizer: Health Resources and Services Administration
Presenter:  https://www.hrsa.gov/

The Office of Federal Assistance Management (OFAM) workshops help you manage your grant.

In 2022, we’ll present the Healthy Grants Workshops as a web series, with presentations on our most requested topics.

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Organizer: National Consortium of Telehealth Resources Centers
Presenter:  https://telehealthresourcecenter.org/

NCTRC and PBTRC Webinar: Possible Futures: Telehealth During and After the Pandemic

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Organizer: Health Resources and Services Administration
Presenter:  https://www.hrsa.gov/

The Office of Federal Assistance Management (OFAM) workshops help you manage your grant.

In 2022, we’ll present the Healthy Grants Workshops as a web series, with presentations on our most requested topics.

Registration Link

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Organizer: Health Resources and Services Administration
Presenter:  https://www.hrsa.gov/

The Office of Federal Assistance Management (OFAM) workshops help you manage your grant.

In 2022, we’ll present the Healthy Grants Workshops as a web series, with presentations on our most requested topics.

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Organizer: Center for Connected Health Policy
Presenter:  www.cchpca.org

In addition to COVID-19, the United States faced another public health crisis, the opioid epidemic. During COVID-19 some substance use disorders (SUD) patients found themselves cut off from care. Telehealth was used to help alleviate some of these access issues. This webinar will focus on how some state Medicaid programs addressed the use of telehealth to treat SUD.

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Organizer: Center for Connected Health Policy
Presenter:  www.cchpca.org

The majority of states have passed laws impacting private health plans' coverage of telehealth-delivered services. This webinar will focus on the path of these laws by looking at how one came into being with legislation, how a health plan implements and reaction to such a policy and does the entity that would enforce such a law have to say.

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Organizer: Health Resources and Services Administration
Presenter:  www.hrsa.gov

The purpose of this webinar is to discuss mitigating the negative impacts of the COVID-19 pandemic and current healthcare environment on the healthcare workforce, and promote resiliency among healthcare workers. Stress and mental health, compassion fatigue, and trauma experienced by healthcare professionals will be defined and discussed, and healthcare resiliency will be delineated. Speakers will highlight different perspectives on healthcare worker stress and resiliency related to health systems research, a framework for workplace resiliency, and moral injury within the context of the healthcare workforce. Examples and resources will be provided. Presenters include experts from the Thomas Jefferson University School of Medicine College of Population Health and the Moral Injury of Healthcare organization, as well as clinical staff from HRSA’s Office of Intergovernmental and External Affairs.

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Organizer: National Consortium of Telehealth Resource Centers
Presenter:  https://telehealthresourcecenter.org/

Telehealth is an option to improve access to rural hospitals by rural residents, however, not all rural hospitals have telehealth available to them. This study compares rural hospitals financial performance with and without telehealth from 2009 to 2019.

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Organizer: Health Resources and Services Administration
Presenter:  https://www.hrsa.gov/

The Office of Federal Assistance Management (OFAM) workshops help you manage your grant.

In 2022, we’ll present the Healthy Grants Workshops as a web series, with presentations on our most requested topics.

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Organizer: Center for Connected Health Policy
Presenter:  www.cchpca.org

Licensure has often been cited as a barrier to the use of telehealth. With the possibility of COVID waivers expiring, the exemptions given to licensing requirements are beginning to disappear. This webinar will focus in on what the post-PHE landscape will look like and what are some of the methods that are being utilized to address the licensure issue.

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Organizer: Center for Connected Health Policy
Presenter:  www.cchpca.org

This webinar will focus on the use of telehealth to deliver services in a school-based program. Learn how Medicaid and Education departments work together to ensure children receive the services they need.

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Organizer: HRSA Region 10
Presenter:  https://www.hrsa.gov/

Brought to you by the Health Resources and Services Administration’s (HRSA) Office of Intergovernmental and External Affairs (IEA) in Region 10. Subject matter experts from federal, state, regional, and healthcare organizations will provide practical information and tools on sustaining telehealth operations in rural communities.

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Organizer: Health Resources and Services Administration
Presenter:  https://www.hrsa.gov/

The Office of Federal Assistance Management (OFAM) workshops help you manage your grant.

In 2022, we’ll present the Healthy Grants Workshops as a web series, with presentations on our most requested topics.

Registration Link

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Organizer: National Consortium of Telehealth Resources Centers
Presenter:  www.telehealthresourcecenter.org

Patient portals offer secure and convenient connection between the patients and their healthcare providers. Studies have shown that portals increase patient engagement in their health, identifying unmet clinical needs, and reducing downstream health events. They also help in timely access for patients to their healthcare data such as test results and visit schedules, which improves communications between patients and providers. With the rise of video visits and the adoption of digital tools during the pandemic, there is an opportunity to re-focus on how to best use them. The webinar will discuss how health centers can leverage integrated patient portals for improving the virtual care experience

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Organizer: Health Resources and Services Administration
Presenter:  https://www.hrsa.gov/

The Office of Federal Assistance Management (OFAM) workshops help you manage your grant.

In 2022, we’ll present the Healthy Grants Workshops as a web series, with presentations on our most requested topics.

Registration Link

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Organizer: National Consortium of Telehealth Resource Centers
Presenter:  https://telehealthresourcecenter.org/

Over the last decade, technology innovation has upended every industry in ways that acknowledge and significantly alter consumer behavior. eCommerce is a prime example of a consumer-centered paradigm that shifts the locus from brick-and-mortar to a digital first marketplace. Consumers now expect convenience, value, and a great experience when shopping for any product. Those same expectations are driving the patient-centered health system of the future. To overcome healthcare’s historical challenges to meeting the growing population and patient expectations, we will be required to harness the power of technology to capture and analyze new data on our patients, autonomously make decisions to intervene, and interact with our patients in ways that we have not been able to before. This presentation will discuss how health organizations from across the county are learning from the retail industry and are taking big strides forward in building a smart health system.

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Organizer: NRTRC
Presenter:  https://nrtrc.org/covid/ebb.shtml

On November 15, 2021, President Biden signed the Infrastructure Investment and JobsAct (Infrastructure Act or Act), which modifies and extends the Emergency Broadband Benefit Program (EBB Program) to a longer-term broadband affordability program to be called the Affordable Connectivity Program (sometimes referred to as “ACP”). This webinar will discuss consumer and broadband provider information and resources and how to apply.

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Organizer: National Consortium of Telehealth Resource Centers
Presenter:  https://telehealthresourcecenter.org/

Technological advances have introduced new ways to facilitate patient engagement outside clinical settings and support health monitoring and promotion of wellness in home and community settings. This presentation discusses various applications such as “smart home” systems designed to promote safety, the use of digital phenotyping to enhance symptom management and sensing technologies to support independence. We discuss clinical, technical and ethical implications of these emerging digital health trends and address theoretical and practical safeguards for patients’ and families’ autonomy and privacy.

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Organizer: Southwest Telehealth Resource Center
Presenter:  https://southwesttrc.org/

Janet Major, Associate Director for Innovation & Digital Health, Arizona Telemedicine Program

Victoria Fine, Regional Grant Manager, Learn, Design, Applied, Inc.

A deep dive into the USDA RUS Distance Learning and Telemedicine Grant.

We’ll be answering questions such as:
- What costs can be covered by this grant?
- What are possible ways of designing a project?
- How do I score potential project sites?
- How do I write an effective narrative?

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Organizer: National Consortium of Telehealth Resource Centers
Presenter:  https://telehealthresourcecenter.org/

This webinar will dive into lessons learned from the Pandemic Response Action Plan project, a workgroup conducted by the Telehealth Technology Assessment Center. Topics will include 11 Key Critical Challenge Areas, a review of potential weaknesses in organizational response, and organizational opportunities that can help improve response to a pandemic public health emergency.

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Organizer: HRSA/NETRC
Presenter:  www.hrsa.gov

The rapid expansion of telehealth services to access health care during the COVID19 pandemic raised concerns of widening gaps in health equity among populations at risk. This 4-part webinar series will address these concerns by identifying barriers and by highlighting sustainable models that have reduced inequalities and improved health outcomes. Presenters will describe the role of telehealth and what staffing, programmatic, and process changes have been implemented to increase access to health care, and social services.

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Organizer: NRTRC and Washington Community Health
Presenter:  www.nrtrc.org

In partnership with the Northwest Regional Telehealth Resource Center and the Behavioral Health Institute , this webinar will focus on informing participants about common myths and misconceptions related to telehealth. Presenters will equip attendees with the skills to obtain Informed Consent and Safety plan with clients when providing telehealth services. The Northwest Regional Telehealth Resource Center will also provide attendees with resources and educational opportunities available to providers within the state of Washington.

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Organizer: Center for Connected Healthcare Policy
Presenter:  www.cchpca.org

Mei Kwong, Executive Director for the Center for Connected Health Policy (CCHP), the federally designated telehealth policy resource center, will provide an update on federal and state telehealth policy, what’s been made permanent, what’s still temporary and what we may see in the coming months. The presentation will include updates on Medicare and potential 2022 legislative trends.

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Organizer: National Consortium of Telehealth Resource Centers
Presenter:  https://www.umtrc.org/

Objectives:
1. Describe artificial intelligence and examples of current use in healthcare.
2. Identify opportunities to partner with technology stakeholders to optimize artificial intelligence utilization.
3. Recognize future directions of artificial intelligence in virtual care.
Description:
The term artificial intelligence is increasingly heard in many areas of life and especially in healthcare. This webinar will begin by explaining artificial intelligence to make it an accessible concept and not seem like a far-off science fiction topic.

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Organizer: National Consortium of Telehealth Resources Centers
Presenter:  www.telehealthresourcecenter.org

50% or more of young children with autism do not receive treatment due to gaps in access and provider shortages. With CARES Act funding, the South Eastern Telehealth Resource Center and Global Partnership for Telehealth have partnered with autism specialists to develop the “Toddler Tracks” that provides free online early intervention training to parents with children on wait lists for services, continuing ed for healthcare professionals, and access to telehealth services to address this gap.

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Organizer: UMTRC
Presenter:  https://www.umtrc.org/

Physician burnout was deemed a public health crisis in 2019. Growing research in the field suggests that physician/provider burnout has detrimental effects on healthcare quality.
Speaker:
Zack Ward is an assistant professor of Health Administration at the University of Southern Indiana. Zack's research focus includes clinician burnout and rural healthcare issues.

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Organizer: Center for Connected Healthcare Policy
Presenter:  www.cchpca.org

COVID-19 has spurred Medicaid programs to expand their telehealth policies. It has also encouraged them to examine the effects and impacts of such policies and engaging stakeholders more often than before. Learn about the efforts some Medicaid programs have made in collecting data and working with other groups as they work on solidifying the next steps in their telehealth policy development.

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Organizer: Arizona Telemedicine Program
Presenter:  https://telemedicine.arizona.edu/

ATP ADHS Office Hours:

New Physician Fee Schedule Discussion
Trudy Bearden
Senior Consultant

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Organizer: Center for Connected Healthcare Policy
Presenter:  www.cchpca.org

When the COVID-19 pandemic began and a sharp pivot towards telehealth was made, policymakers quickly realized that not everyone would have access to video technology. Audio-only was quickly allowed as a modality to deliver services. Now, policymakers are deciding whether the temporary audio-only policies should be made permanent. Panelists will discuss what their Medicaid programs may or have already decided to do.

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Organizer: NCRC and NRTRC
Presenter:  www.nrtrc.org

This webinar provides practical guidance on implementing and sustaining telehealth to optimize health care service delivery, expand access, and enhance care coordination for Critical Access Hospitals (CAH). Just as health care organizations strive to take a person-centered approach to health care, this guide seeks to take a CAH-centered approach to telehealth that keeps the patient and community at the forefront. The target audience is any individual, team or organization seeking to implement or expand telehealth services in the CAH setting. 

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Organizer: https://www.ruralcenter.org/
Presenter:  The National Rural Health Resource Center

The Technical Assistance and Service Center (TASC) has partnered with the Northwest Regional Telehealth Resource Center (NRTRC) to produce a Critical Access Hospital (CAH) Telehealth Guide. This guide provides information and guidance for the assessment and implementation of telehealth services for CAHs including purchasing, staffing, maintenance, reimbursement, and reporting for outpatient services. The guide includes best practices and resources developed by subject matter experts, technical consultants, and telehealth resource centers (TRCs). The objective is to provide Flex Programs and CAHs with a comprehensive guide that will allow them a singular point of reference for CAH telehealth standards with direct content and/or links to appropriate public and federal resources.

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Organizer: Southwest Telehealth Resource Center
Presenter:  https://southwesttrc.org/

Learning Objectives
CTeL’s Telehealth Cost Impact Research
Initial findings and how our research could impact public policy
Congress and the Administration
Sticking points: Reducing Health Disparities and Fraud, Waste, & Abuse
Trends we are seeing
National Public Health Emergency
Short-term extension vs permanent extension of telehealth waivers
50 State Review of the Public Health Emergency (PHE) Orders
High level review of which states have active PHEs and which states have terminated their PHEs
Trends we are seeing

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Organizer: American Telehealth Association
Presenter:  https://www.americantelemed.org/

Remote patient monitoring (RPM) adoption accelerated over the past 18 months in response to COVID-19, but its use going forward will be essential to the future of care delivery in the U.S. RPM and the continuous care models it enables through real-time data access is uniquely suited to the challenges of chronic condition management.

These personal health data provide ongoing insight into a person’s day-to-day health metrics, lifestyle and behavioral decisions, and subsequent trends. At scale, they have demonstrated an ability to reduce urgent care visits, ER visits, and hospital admissions. Moreover, Validic-powered programs have demonstrated sustained engagement – 76% of members are capturing device readings twice a day after 90 days in the program.

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Organizer: Wyoming Telehealth Network
Presenter:  http://wyomingtelehealth.org/

This webinar series will provide a foundation in understanding how telehealth providers can identify the best candidates for telehealth, how to keep those patients engaged throughout their visit, and how to create more health equity through telehealth. We will examine approaches from different specialty providers and telehealth managers who will inspire innovative approaches providers can use in their own practices.

As the pandemic continues, telehealth continues to be the most viable tool to help patients and providers maintain treatment and deliver healthcare in a safe, effective and affordable manner. Join us for one or all three parts of the series!

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Organizer: HRSA
Presenter:  https://www.hrsa.gov/

HRSA’s Office of Regional Operations (ORO): Connecting and Supporting HRSA Grantees and Stakeholders throughout the Nation

This session will provide an introduction to HRSA's Office of Regional Operations (ORO), and will cover when and how to engage ORO, technical assistance, and special initiatives available through 10 regional offices; how to engage with partners and stakeholders on HRSA priorities (including effectively responding to COVID-19); and upcoming events and activities across the nation.

HHS OIG - Detecting and Reporting Fraud

This session will provide an overview of HHS OIG’s role in combatting fraud, waste, and abuse. The OIG will discuss fraud indicators, why people commit fraud, some case examples, and how to submit complaints to the HHS OIG.

Time & Effort Reporting

This session will provide participants with tools to use in your organization to ensure you are in compliance with time and effort reporting. In addition, we will debunk the myths on what is required vs. what is a best practice.

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Organizer: National Consortium of Telehealth Resources Centers
Presenter:  www.telehealthresourcecenter.org

In response to the behavioral health crisis and growing digital divide, the Delaware Libraries have launched a three-pronged initiative to increase access to health and social services utilizing the public library infrastructure. The initiative consists of (1) deploying telehealth/teleservice booths in key rural libraries, (2) disseminating hundreds of Chromebooks and WiFi hotspots to public libraries statewide, so patrons can check out devices like they would a library book, and (3) hiring a traveling community nurse to focus on treating the uninsured, underinsured, and undocumented. We recognize that the public libraries see some of the most vulnerable populations and understand it is our duty to adapt to best meet the needs of the communities we serve.

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Organizer: HRSA
Presenter:  https://www.hrsa.gov/

Disability and Language Access – How to Meet Your Legal Obligations and Make Your Programs Accessible

The Disability Access session will review some important questions, including:

• Is your organization communicating effectively with individuals who have vision, hearing, or speech disabilities?
• Is your medical equipment accessible to patients with disabilities?
• Is your facility accessible to individuals with mobility-based disabilities?

The session will also summarize relevant law, explain your obligations as they relate to disability access, and discuss how you can meet those obligations. We will touch on specific topics related to disability access, including physical access, medical access, and effective communication.

Note: For programs and services that receive federal financial assistance, federal civil rights laws prohibit discrimination on the basis of disability. Recipients of HRSA funding must ensure that individuals with disabilities have equal access to all of their programs and activities.

The Language Access session will:

• summarize relevant laws;
• explain HRSA recipient obligations as they relate to language access; and
• discuss how you can meet those obligations.

The session will also review the process of creating a language access plan. This serves as your organization’s roadmap to providing quality language access services. We will also examine common challenges that organizations face when trying to provide language access services and review practical solutions for how to address those challenges.

Note: Federal civil rights laws prohibit discrimination against individuals who are limited English proficient (LEP). Recipients of HRSA funding must take reasonable steps to ensure LEP individuals have meaningful access to all of their programs and activities.

Service Animal Requirements: How to Modify Your Policies and Procedures to Ensure Equal Access

Service Animal Requirements: How to Modify Your Policies and Procedures to Ensure Equal Access During this session, we will:

• Provide an overview of disability access laws related to service animals;
• clarify what is and is not a service animal;
• compare and contrast service animal requirements in different settings;
• discuss common service animal accessibility challenges and how to overcome them; and
• hear real-world case studies and applications of service animal best practices.

Under federal law, people with disabilities generally have the right to use service animals anywhere the public is allowed to go. Service animals serve a diverse range of purposes and service animal requirements are different depending on the setting. These two factors have led to misunderstandings about the rights of people with disabilities who utilize service animals, which in turn results in discriminatory treatment and accessibility challenges.

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Organizer: HRSA
Presenter:  https://www.hrsa.gov/

EHB Overview and New User Enhancements

This session will review recent Electronic Handbooks (EHB) enhancements, explain functionality and roles, and provide answers to common questions. We will also feature new self-help tutorials so you can carry your learning back to your organization.

Data.HRSA.gov

This session will review the data.HRSA.gov Web site (previously known as “HRSA Data Warehouse”), which provides maps, data, reports, and dashboards about HRSA’s health care programs. We will highlight resources to help you gather information on HRSA’s grants, loan and scholarship programs, health centers, and other public health programs and services.

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Organizer: National Consortium of Telehealth Resources Centers
Presenter:  www.telehealthresourcecenter.org

In this webinar, you’ll discover how your choice and use of technology impact the clinician, client, and clinician-client communication. We'll discuss how treatment styles and goals influence what telecommunication technology is used. You’ll learn about the process of modifying one’s clinical style and techniques for various telecommunication technology, while also using research to describe the potential benefits and drawbacks of video, audio, and text-only communication.

Learning Objectives:

● Explain the potential benefits and drawbacks of video, audio, and text-only communication.
● Explain how treatment styles and goals influence what telecommunication technology is used for treatment.
● Describe how to select a telecommunication technology for treatment sessions with a client.

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Organizer: HRSA
Presenter:  https://www.hrsa.gov/

An Ounce of Prevention: Grants Risk Management

This session will review Grant Risk Management. As we all know, the past year and a half has been all about preventing illness and managing health risks. The famous saying, “An ounce of prevention is worth a pound of cure” has never been more relevant. As project directors and financial management leaders, you know that this wisdom extends to the health of your grant. During this session, experts on grants risk management and internal controls will share key tips to help you ensure a “healthy” grant program. You will also learn about HRSA’s own responsibilities to ensure the health of its grant programs.

Audit Resolution –Addressing Common Findings

This session will provide participants with an overview of the audit resolution process, including case studies for both monetary and non-monetary audit findings.

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Organizer: Upper Midwest Telehealth Resources Center
Presenter:  https://www.umtrc.org/

This webinar will dive into the field of telehealth with a look at the past, present, and future. How has the delivery of healthcare changed during COVID? With the myriad of regulatory changes to telehealth during the COVID-19 pandemic, what will happen once the Public Health Emergency (PHE) sunsets.

Presenter:
Becky Sanders, MBA, Senior Director, Indiana Rural Health Association; Program Director, Upper Midwest Telehealth Resource Center

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Organizer: HRSA
Presenter:  https://www.hrsa.gov/

Understanding and Submitting Prior Approvals

This session will share what you need to know once you receive the Notice of Award (NoA). The focus of this session is common types of prior approval requests and when they are required.

Nuts and Bolts of Construction Grants and Notice of Federal Interest

This session will cover detailed information on grant funding provided for HRSA’s Construction grant program, including:

• assistance to populations affected by natural disasters for repair and reconstruction activities;
• property management requirements; and
• reporting and equipment reporting and disposition.

In addition to a discussion on acknowledgement and documentation of the Notice of Federal Interest (NFI), we will address a variety of common issues specific to construction grants.

Federal Financial Reporting for HRSA Grants

This session will discuss all aspects of the Federal Financial Report (FFR) for HRSA grants, including the transition of financial reporting to the Payment Management System that occurred in October 2020. We will discuss the importance of submitting timely and accurate reports, as well as highlight common challenges encountered with financial reporting and the steps to address.

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Organizer: HRSA
Presenter:  https://www.hrsa.gov/

Suspension & Debarment

This session will enhance the understanding of the HHS Discretionary Suspension and Debarment (S&D). During the session, you will be presented the foundational S&D concepts.

Expanding Expanded Authority

This session will provide an overview of the Expanded Authority (EA) provisions for all new and existing grant programs awarded under EA. We will use examples from HRSA’s EA grant programs to illustrate EA provisions and explain how these authorities impact your management responsibilities.

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Organizer: HRSA
Presenter:  https://www.hrsa.gov/

This will be a virtual community of sharing with subject matter experts from Federal, State, and local agencies and community partners who provide care and service in diverse communities. Discussion will focus on recognizing and celebrating the unique strengths of Alaska’s rural communities, HRSA resources available to rural communities to expand health care services through telehealth, and promising practices and challenges faced in Alaska to improve telehealth services in rural settings.

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Organizer: HRSA
Presenter:  https://www.hrsa.gov/

Get to Know the Division of Grants Management Operations (DGMO)

This session highlights the Division of Grants Management Operations (DGMO) and its involvement in all aspects of the HRSA grants lifecycle. We will provide an overview, from announcement to closeout, to include:

• organizational structure;
• demonstration of roles and responsibilities;
• how DGMO interacts with applicants and recipients business; and
• fiscal and program areas.

We will use illustrative examples, and audience questions and resources will be incorporated.

Grant Budgeting

This session highlights the many factors to consider when developing and managing a grant budget. It will explore:

• cost principles;
• NOFO requirements;
• allowable and unallowable costs;
• limitations; and
• the importance of budget justifications.

We will use examples to illustrate common budgeting mishaps and resulting consequences.

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Organizer: National Consortium of Telehealth Resources Centers
Presenter:  https://www.telehealthresourcecenter.org/

Hosted by: Upper Midwest Telehealth Resource Center

Presented by:

-Becky Sanders, Program Director, Upper Midwest Telehealth Resource Center

-Cameron Hilt, Data Coordinator, Upper Midwest Telehealth Resource Center

-Tony Song, CEO, Diabetes Care Partners

Description:

This webinar takes you through the challenges, mistakes, lessons learned and experiences of a telehealth diabetes program during the Public Health Emergency and what to avoid to be successful for both your organization and the people you serve.

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Organizer: HRSA
Presenter:  https://www.hrsa.gov/

Grants Policy Update

In this session, hosted by the Division of Grants Policy (DGP), Office of Federal Assistance Management (OFAM), we will summarize grants policy updates, legislative mandates, and other topics that impact you.

Financial Monitoring Roundtable

This session will discuss our important monitoring tools, including special reviews audit resolution (SRAR), fiscal technical assistance (FTA), and financial management reviews (FMR), and how to best prepare for each engagement. We will also discuss common issues and best practices for financial management, internal controls, and how to avoid audit findings.

Single Audit Extension Update and HRSA’s Delinquent Single Audit Follow up Procedures

This session will provide clarification on the 2020 Compliance Addendum Single Audit extensions. This session will also provide a reminder of our delinquent Single Audit follow-up activities and additional actions that may be taken for non-compliance.

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Organizer: NRTRC
Presenter:  https://nrtrc.org/

Please bring your questions and join the NRTRC as they host a live interactive webinar with specialists from the FCC and other experts with extensive knowledge of the EBB program.
Attendees will learn program details, how to receive assistance with applying and gain access to resources.

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Organizer: HRSA
Presenter:  https://www.hrsa.gov/

Webinar Objectives:
- Share information on HRSA programs and resources that support licensure compacts and telehealth
- Provide an overview of the following licensure compacts:
o Interstate Medical Licensure Compact (IMLC)
o Nurse Licensure Compact (NLC)
o Psychology Interjurisdictional Compact (PSYPACT)
o Emergency Medical Services (EMS) Compact
o Physical Therapy (PT) Compact
- Share legislative/regulatory updates regarding licensure compacts
- Discuss the importance of interstate licensure compacts as a method for increasing access to care and addressing workforce shortages
- Highlight examples demonstrating how expedited licensure processes have allowed physicians and other health care professionals to extend their reach by leveraging telemedicine

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Organizer: Southwest Telehealth Resource Center
Presenter:  www.telemedicine.arizona.edu

Learning Objectives
1- Difference between telemedicine and video visits?
2- Why integration of telemedicine tools are important?
3- How telemedicine integration can decrease caregiver burnout?

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Organizer: Southwest Telehealth Resource Center
Presenter:  www.telemedicine.arizona.edu

Learning Objectives
1. The RPM Codes and What the Definitions Mean to Your Practice
2. The Payors: Medicare and Arizona
3. The Questions and the Answers

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Organizer: University of Wyoming ECHO Networks
Presenter:  https://www.uwyo.edu/wind/echo/

The Wyoming Telehealth Network (WyTN) and UW ECHO in
Student Health have partnered to create a school-based
health miniseries to provide a foundation in understanding
how telehealth can be used to build school-based health
programs.
This session will kick off the miniseries by providing a history
of the Kid Clinic, a school-based clinic, and the relationships
between the pediatric nurse practitioners and counselors and
their work with the school district.

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Organizer: The National Consortium of Telehealth Resource Centers
Presenter:  https://www.telehealthresourcecenter.org/

*Please contact nctrc@cchpca.org to request Closed Captioning and American Sign Language (ASL) interpreters for this webinar.

Hosted by:

National Consortium of Telehealth Resource Centers

Presented by:

• Susan Elswick, LCSW, PRT-S, University of Memphis

Description:

Due to COVID-19, many early intervention and infant mental health therapists have been thrust into tele-behavioral health practice with our infant/child and family clients. Many early intervention specialists are feeling overwhelmed as there was never a process for tele-behavioral health supports in the past. This training will support early intervention and infant mental health therapists with gaining new skills and tools to support their early intervention work within the virtual therapy space.

Learning Objectives-

-Participants will learn how to plan and troubleshoot common barriers to telehealth programming with early intervention services;
-Participants will learn new skills and activities to engage children and families in the telehealth work;
-Participants will review activities that support attunement, co-regulation, and mindfulness in a virtual session

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Organizer: The National Consortium of Telehealth Resource Centers
Presenter:  https://www.telehealthresourcecenter.org/

Learn from four very experienced primary care physicians when each of the following care processes are appropriate, not appropriate, the best value (greatest clinical outcomes at the lowest cost/time spent)
• Care by Video
• Care by Telephone
• Care by e-mail
• Care by Text
• Care by Remote Monitoring

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Organizer: The National Consortium of Telehealth Resource Centers
Presenter:  https://www.telehealthresourcecenter.org/

Presented by:

• Stacy Petty, APRN, Director of HealthNow at University of Arkansas for Medical Sciences (UAMS)
• Kevin W. Sexton, MD, Associate Professor in the Department of Surgery at the University of Arkansas for Medical Sciences (UAMS)
• Joseph Sanford, MD, Director of the UAMS Institute for Digital Health & Innovation

Description:

The Institute for Digital Health & Innovation offers real time interactive video patient interactions through the HealthNow program. This Direct to Consumer platform launched in early 2020 and pivoted as COVID19 spread across the country. This panel discussion will cover program development, launch, adjustments, and current status.

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Organizer: Learn Design Apply, Inc.
Presenter:  https://www.learndesignapply.com/

Join us as we explore new Funding Sources
• US Distance Learning & Telemedicine Grant
• Upcoming Broadband Grant Programs
• Best practices for a winning DLT grant in 2021
Expert Speakers include:
Russ Elliott—WA State Broadband Director
John Holman—RUS General Field Rep. (WA,OR,ID)
Dana Satterwhite — Natl Funding Expert, Learn Design Apply

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Organizer: NRTRC/Comagine Health
Presenter:  www.nrtrc.org

The rural areas of our states face health care shortages, making telehealth and other remote service delivery a promising solution. However, these same areas have unique challenges, including suboptimal adoption of the full range of options, sketchy broadband coverage, lack of access to technology and more. Join us as we discuss opportunities to expand and sustain telehealth in the rural setting.

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Organizer: The National Consortium of Telehealth Resource Centers
Presenter:  https://telehealthresourcecenter.org/

Presented by:

• Nicki Perisho, Program Director at Northwest Regional Telehealth Resource Center, University of Utah
• Anthony Yengo, DPT, OCS, ATC, MTC, CSCS, Quest Physical Therapy
• Benjamin Boyle, DPT, Chief Clinical Affairs Officer at IRG Physical & Hand Therapy (Integrated Rehabilitation Group)

Description:

The COVID-19 pandemic created a significant barrier for patients needing rehabilitative services. A rapid pivot by healthcare providers and payers to telehealth allowed patients to receive the treatment that they needed through the ongoing pandemic, and now telehealth is here to stay. This presentation will cover patient, clinician, and operational experiences with therapies delivered via telehealth, tips and best practices for successfully integrating telehealth into your service line, and strategies for successful reimbursement.

Objectives:
-Case study to show the value and impact of moving telehealth to your business model
-Understand how the COVID-19 Pandemic has impacted therapies and allowed patients access to rehab services remotely
-Successful reimbursement for telehealth therapies
-Successfully integrate virtual services into therapy workflows

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Organizer: University of Utah Office of Outreach Education
Presenter:  https://physicians.utah.edu/office-network-development-telehealth-physician-outreach/

Description:Join this five-part series covering topics on the impact of trauma on frontline caregivers, the creation of professional boundaries with family and patients, communicating with families, patients and each other during covid and developing self-care strategies in and around the workplace.

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Organizer: American Telehealth Associatioon
Presenter:  https://www.americantelemed.org/

As we look to 2021 for what may be a long, gradual recovery from the pandemic, all players in the medical industry agree that healthcare strategies, tools, and methods have changed forever. As telehealth technology matures and becomes truly ubiquitous – shifting from a “nice-to-have” to a “must-have” for most health care providers – the impact manifests itself in dozens of ways.

We invite you to join a complimentary webinar discussing emerging changes in the post-COVID telehealth landscape, and what lies ahead in both reimbursement options and provider care priorities.

Attendees will learn about new government regulations, as well as expanding programs for grants and reimbursement from the key leader in the telehealth space, Dr. Karen Rheuban.

Stephanie Landry and Dr. Keith Griffin from Novant Health will showcase how they implemented and scaled a virtual urgent care solution to re-imagine the typical pediatric or urgent care visit, while also best utilizing grant funding – targeting measurable improvements in the main factors associated with urgent care: cost, wait times, and limiting exposure. Additionally, Novant Health will share perspectives on creating new service offerings in the digital setting, optimizing patient and provider adoption of digital health services, creating a playbook for success and continuing to address patient and provider survey feedback along the way.

The live discussion will be followed by Q&A.

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Organizer: University of Utah Office of Outreach Education
Presenter:  https://physicians.utah.edu/office-network-development-telehealth-physician-outreach/

Description:Join this five-part series covering topics on the impact of trauma on frontline caregivers, the creation of professional boundaries with family and patients, communicating with families, patients and each other during covid and developing self-care strategies in and around the workplace.

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Organizer: US Department of Health and Human Services
Presenter:  https://www.hhs.gov/

Webinar Description

The COVID-19 Public Health Emergency (PHE) has left many older adults and people with disabilities grieving the loss of close relationships and a sense of community due to physical distancing orders, staffing shortages, and the closing of day programs. All this takes a considerable toll on their physical and mental well-being.

The transition to telemedicine and virtual services in place of in-person services has helped expand care to millions. However, without the skills, resources and supports to get online and participate in digital forums, many older adults and people with disabilities are more isolated than ever. This “digital divide” affects their ability to obtain life-saving health information, medical services, procure basic goods and services, address social determinants of health (employment, education, transportation), and stay connected. 

It is uncertain when in-person services will resume to pre-pandemic levels. Yet technology solutions may provide opportunities such as: socialization, the ability to address disability and language related barriers, tools to manage chronic diseases and promote behavioral change that can be implemented now and preserved after the end of the PHE to supplement and support in-person services.

This two part webinar series provides HCBS stakeholders a holistic framework to address 5 key areas:

Part I (February 18, 2021)

1. Government leadership, public engagement, waivers, and policies

2.  Beneficiary and provider engagement, education, and supports 

3. Addressing cultural and systemic barriers

Part II (March 2021)

4. Internet: access and affordability

5. Hardware (smart phones, tablets) / software (apps): affordability, setup, technical supports

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Organizer: National Consortium of Telehealth Resources Centers
Presenter:  https://www.telehealthresourcecenter.org/

*Please contact nctrc@cchpca.org to request Closed Captioning and American Sign Language (ASL) interpreters for this webinar.

Hosted by:

National Consortium of Telehealth Resource Centers

Presented by:

• Karen Rheuban, MD - Medical Director, Office of Telemedicine, Karen S. Rheuban Center for Telehealth, University of Virginia
• Scott Shipman, MD, MPH - Director of Clinical Innovations and Director of Primary Care Affairs at the Association of American Medical Colleges (AAMC)
• Kathryn Neill, Pharm.D - Associate Provost for Academics, Director of Interprofessional Administrative and Curricular Affairs, Associate Professor of Pharmacy Practice, UAMS Division of Academic Affairs, University of Arkansas for Medical Sciences

Description:

Please join us to for this panel discussion on “Health Professions Training Models Post-COVID-19”. Practices and providers around the US quickly ramped up their telehealth efforts when the PHE period started a year ago, and many haven’t looked back. As we look forward, what are the necessary methods and best practices of telehealth for health professionals to know? Learn from our experts as they discuss the world of telehealth training as we move forward!

Our distinguished panel brings leaders in this conversation to the virtual table, where we’ll discuss:
-What’s already out there (for telehealth training)?
-Where are we headed (both for professionals and in medical education)?
-What does the emerging landscape still need to help us determine?

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Organizer: National Consortium of Telehealth Resources Centers
Presenter:  www.nctrc.org

Moderator:
Anayansi Lombardero, PhD - University of Nevada Reno

Panelists:
Valerie Madera-Garcia, MPH - University of Arizona

Francisco Lucio, JD - Associate Dean for Equity, Diversity and Inclusion
University of Arizona College of Medicine-Phoenix

Valerie Romero-Leggott, MD - University of New Mexico

Amira del Pino-Jones, MD - University of Colorado

Nicole Jacobs, PhD - Associate Dean of Diversity and Inclusion
University of Nevada, School of Medicine

Ricardo Correa, MD, EdD - Director for Diversity, GME. Endocrinology Fellowship Program Director, University of Arizona College of Medicine-Phoenix

Joshua Lee, MD-Physician Executive, Banner University Medical Group – Tucson
Clinical Associate Professor, Division of Geriatrics, General Internal Medicine and Palliative Care, Department of Medicine College of Medicine-Tucson, University of Arizona

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Organizer: National Consortium of Telehealth Resources Centers
Presenter:  https://www.telehealthresourcecenter.org/

Expanded telehealth flexibilities during the COVID public health emergency allowed for FQHCs and RHCs to serve as distant site providers to virtually manage largely underserved populations. Three FQHCs from different areas of the country will share their experiences implementing telehealth, including best practices and lessons learned.

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Organizer: University of Utah Office of Outreach Education
Presenter:  https://physicians.utah.edu/office-network-development-telehealth-physician-outreach/

Description:Join this five-part series covering topics on the impact of trauma on frontline caregivers, the creation of professional boundaries with family and patients, communicating with families, patients and each other during covid and developing self-care strategies in and around the workplace.

Registration Link

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Organizer: National Consortium of Telehealth Resources Centers
Presenter:  https://www.telehealthresourcecenter.org/

The National Consortium of Telehealth Resource Centers (NCTRC) is now hosting the Telehealth Hack. This webinar series will continue to deliver a virtual peer-to-peer webinar learning sessions to support the adoption of telemedicine across the nation. Through the end of 2020 and into the spring of 2021, the NCTRC has planned for several core telehealth related topic areas. The first installment is a two-part webinar series, scheduled in the month of October, which will focus on technology and ADA compliance. In November, expert speakers will familiarize attendees with the application of legal requirements within telehealth, and the December series will provide an overview of school and college-based telehealth.

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Organizer: Center for Connected Healthcare Policy
Presenter:  https://www.cchpca.org/

Centers for Medicaid & Medicare Services (CMS) waivers and state plan amendments are two key pathways that states have leveraged to expand coverage and health care access in response to the COVID-19 pandemic. A recent Center for Connected Health Policy (CCHP) analysis found that all 50 states and the District of Columbia have leveraged waivers or state plan amendments in some capacity during the pandemic, with telehealth being central to many of these changes. This webinar will highlight the unique approach that states have taken to expanding telehealth coverage and access for their Medicaid populations. Attendees will hear from experts representing CMS, North Carolina Medicaid, and the California Department of Health Care Services (Medi-Cal). 

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Organizer: University of Utah Office of Outreach Education
Presenter:  https://physicians.utah.edu/office-network-development-telehealth-physician-outreach/

Description:Join this five-part series covering topics on the impact of trauma on frontline caregivers, the creation of professional boundaries with family and patients, communicating with families, patients and each other during covid and developing self-care strategies in and around the workplace.

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Organizer: NRTRC/Comagine Health
Presenter:  https://nrtrc.org/

Join us as we highlight best practices for interacting with and leveraging the technology in ways that are person-centered for both staff and patients alike. Let’s explore ways to optimize telehealth workflows with a keen eye on patient quality, safety, efficiency and experience!

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Organizer: Center for Connected Healthcare Policy
Presenter:  https://www.cchpca.org/

Centers for Medicaid & Medicare Services (CMS) waivers and state plan amendments are two key pathways that states have leveraged to expand coverage and health care access in response to the COVID-19 pandemic. A recent Center for Connected Health Policy (CCHP) analysis found that all 50 states and the District of Columbia have leveraged waivers or state plan amendments in some capacity during the pandemic, with telehealth being central to many of these changes. This webinar will highlight the unique approach that states have taken to expanding telehealth coverage and access for their Medicaid populations. Attendees will hear from experts representing CMS, North Carolina Medicaid, and the California Department of Health Care Services (Medi-Cal). 

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Organizer: National Consortium of Telehealth Resources Centers
Presenter:  https://www.telehealthresourcecenter.org/

The National Consortium of Telehealth Resource Centers (NCTRC) is now hosting the Telehealth Hack. This webinar series will continue to deliver a virtual peer-to-peer webinar learning sessions to support the adoption of telemedicine across the nation. Through the end of 2020 and into the spring of 2021, the NCTRC has planned for several core telehealth related topic areas. The first installment is a two-part webinar series, scheduled in the month of October, which will focus on technology and ADA compliance. In November, expert speakers will familiarize attendees with the application of legal requirements within telehealth, and the December series will provide an overview of school and college-based telehealth.

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Organizer: University of Utah Office of Outreach Education
Presenter:  https://physicians.utah.edu/office-network-development-telehealth-physician-outreach/

Description:Join this five-part series covering topics on the impact of trauma on frontline caregivers, the creation of professional boundaries with family and patients, communicating with families, patients and each other during covid and developing self-care strategies in and around the workplace.

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Organizer: Comagine Health

This webinar focuses on optimizing telehealth opportunities to enhance revenue capture.

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Organizer: Mississippi Telehealth Association

Standing-Up Telehealth-Pre/Post COVID

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Organizer: NRTRC

Mei Kwong, Executive Director for the Centers for Connected Health Policy

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Organizer: University of New Mexico School of Medicine

A 10-week learning community to accelerate telemedicine implementation for ambulatory providers

Presentations

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Organizer: NRTRC

For transgender and gender diverse people (TG/GD) social determinants of health such as SES, access to transportation, health insurance status, geographical location, and intersectional issues affect access to life-saving gender affirming care. By leveraging social media and telemedicine, providers can improve access to expert, individualized, affirming care from the safety of patient's own home. By offering sliding scale telemedicine services with transparent pricing, the effects of SES status and health insurance status can be reduced. Telemedicine minimizes the effect of transportation and geographic allocation barriers. Social media exposure allows transparency around the provider and clinic's views and values decreasing fear of discrimination. Telemedicine based gender affirming care offers improved access to care in areas where care is otherwise minimal or limited by social determinants of health helping improve the quality of life of TG/GD people!

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Organizer: NRTRC

Primary care providers are at the forefront of pain management, providing 70-95% of chronic pain care. Providers may be isolated in their practice and limited or delayed access to pain specialist consultation is an acknowledged regional crisis. University of Washington (UW) TelePain – a provider-to-provider pain management education and consultation program - was created in response to this challenge. TelePain is a weekly videoconference program offered by UW’s Division of Pain Medicine and sponsored by the Washington State Health Care Authority (HCA). The ultimate goal is to improve providers’ capacity to deliver safe, compassionate, measurement - and evidence-based pain care. With support from the HCA, we continue to explore ways to determine the impact of TelePain on the patient experience. A key challenge is that TelePain has no direct relationship with patients and must rely on busy providers to engage patients in these efforts. In order to facilitate patient-centered, measurement-based care and capture quantitative patient-reported outcomes (PROs), we are currently adapting a UW web-based multidimensional PRO tool (PainTracker) for use by providers who present a case at TelePain. We anticipate that this approach will incentivize participation, improve measurement-based care, and provide much needed data to support the value of TelePain.

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Organizer: NRTRC

On-demand, direct-to-consumer video (or virtual) visits represent one of the largest outpatient telehealth services. Due to the absence of an in-person physical examination, some question the effectiveness,efficiency and value of virtual care visits to both systems and to patients. To address these questions, we conducted a retrospective, cross-sectional review of Intermountain Healthcare’s virtual care program, Connect Care. This presentation will share the results of the study plus some of our own analysis on patient experience and cost savings. Using SelectHealth claims data, we reviewed the total cost of care across urgent, primary, emergency and virtual care and found no differences in follow-up rates between virtual and urgent care and no differences in antibiotic use between virtual and urgent or primary care. Virtual care was significantly lower than all other care settings in utilization of laboratory and imaging services, index visit cost and total costs over 21 days. This study affirmed lower cost for virtual care without an associated increase in overall follow-up rates of antibiotic use when compared with urgent or primary care.

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Organizer: NRTRC

MyCare Family (Merrimack Valley Accountable Care Organization (MVACO)) a partnership between Greater Lawrence Family HealthCenter (GLFHC) and Lawrence General Hospital (LGH) in Lawrence Massachusetts, adverse high poverty community, with 76% of the population Hispanic.Socioeconomic factors and a recent community disaster contribute to high disease burden and mortality rates including Diabetes, Behavioral Health, Asthma and Opioid Addiction. Recognizing the critical needs of the population, MyCare Family sought to develop a collaborative partner telehealth services strategy. The plan would address the critical disease states of clients,Emergency Department overuse, transient behaviors, language barriers,homelessness and lack of transportation. Through stakeholder interviews and studies, current service needs, existing services community needs, strategic priorities and ROI were analyzed with a determination that clients lacked access to care in major areas including: Dermatology, Behavioral Health and Language Services. From an ACO perspective dependence is on providing services through partners. The project results included a clear picture and path defining telehealth services for high quality sustainable access to care and positive clinical and financial return on investment. The results demonstrate how an ACO can propel telehealth as a successful collaborative partner with providers and community services in a challenging patient environment.

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Organizer: NRTRC

Telemedicine services allow for care at a distance. As our clinical practice faced the COVID-19 pandemic, we quickly mobilized to tele-oncology visits in the outpatient and inpatient setting. This presentation will share lessons learned by reviewing facilitating structural, clinician, and patient factors as well as barriers.

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Organizer: NRTRC

Any outbreak requires a robust public health response. Even small outbreaks have significant risk and cost impacts that place strain on a healthcare system. The role of telemedicine care in disaster response to limit exposure, protect patients and caregivers and thereby protect the health care system was first tested by Intermountain Healthcare during a measles outbreak in 2018/2019 and again most recently during the COVID-19 pandemic, both viruses being highly infectious in nature. The ability of telehealth care to rapidly identify high risk cases and implement targeted control measures before patients physically entered the healthcare system, became evident when our preexisting transmission prevention workflow was adapted and deployed during this emerging pandemic. This session will focus on how we leveraged our telehealth platforms to manage the onset of the COVID crisis through the development of a crisis management center to facilitate prompt public health interventions during a period of increasing community transmission.

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Organizer: NRTRC

Learn about potential grant programs and funding sources that are aimed at technology opportunities, how to apply for those grants and what to do once you receive the grant. We will learn share best practices when approaching grant funding, how to plan ahead for a grant application and how to best leverage matching funds. We will review the “How-Tos” of alternative funding, relevant grant programs and tips and tricks to securing grant funding.Please come ready to discuss and ask questions.

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Organizer: NRTRC

RecycleHealth has collected over 5,000 trackers over the past four years. They come from individuals who have unwanted trackers, as well as from vendors, organizations, and workplace wellness programs. They are sent from all over the world! RecycleHealth prides itself on finding trackers new homes with people who benefit from their use but who would not normally be able to afford or seek to purchase one. We provide trackers to underserved populations, including older adults in lower-income communities, veterans, homeless populations, and programs serving intellectually disabled adults. We believe in bringing health and fitness to all. It’s the reason we love what we do!

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Organizer: NRTRC

When supported with AI and machine learning technology, teletherapy allows providers to design and deliver highly-tailored treatment plans. Today’s modern telehealth platforms go far beyond simple tasks like session logging,patient record keeping, scheduling, and video conferencing. Computer vision technology can track a patient’s micro expressions in real-time, while natural language processing (NLP) can analyze and index session dialogue. All of this data is stored and analyzed in detail to help therapists personalize patient sessions and continuously develop a predictive treatment plan, resulting in better patient experiences with higher treatment efficacy and shorter duration. Dr.Shelli Dry, OTD and Director of Clinical Operation at Enable My Child, will share insights on how providers can take a human-centric approach when integrating emerging technologies into the patient experience. Referencing her work, Dr. Dry’s presentation will provide a road map for creating engaging,personalized, and data-driven experiences for patients through:

• An exploration of how modern teletherapy can be deployed at the patient-level across various points of treatment
• Insights into how AI, machine learning, and other forms of emerging technology can be leveraged to customize the patient experience.
• Case studies demonstrating how these strategies have transformed patient outcomes in the real world.

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Organizer: NRTRC

Telehealth may be in the unique position to implement innovative, user-friendly approaches for combating social isolation and cognitive decline. Our team has been conducting randomized controlled clinical trials over the past 10 years, examining the impact of social interaction on brain health. Currently, our I-CONECT (Internet-Based Conversational Engagement Clinical Trial) Study is seeking to understand whether addressing isolation and loneliness in older adults by harnessing telehealth technologies can improve cognitive functions and prevent dementia. Having completed our first year of the newly launched intervention project, we have received interesting responses and feedback from participants which have helped us to create meaningful engagement through video conferencing. We will discuss the lessons we have learned on how to create and measure quality engagement in video chats, and our approaches to addressing the social determinants of cognitive decline through interactive conversational techniques aimed at specific brain functions. We will also present our in-house developed video chat application that is specially designed to alleviate technological barriers and make engaging in conversation as easy as tapping a button.

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Organizer: NRTRC

Technical experts will share information and guidance on telehealth tools and options for broadband resources for those starting or expanding telehealth to provide care while staying safe. While the emphasis will be on immediate needs, speakers will also discuss the value of include longer term thinking when implementing technology.

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Organizer: NRTRC

This presentaion has been updated for COVID-19. Hospital readmissions are a huge challenge for healthcare organizations costing millions of dollars/year in penalties and lost revenue while putting patients at risk for delirium, stress and discomfort. Statistically, 30 day hospital readmissions for elderly patients markedly increases morbidity and development of secondary complications. This session will showcase how 91.5% of post-acute care patients are being treated in place, through the use of telehealth in facilities across the nation. Learn how skilled nursing facilities leverage telemedicine technology and tele-hospitalists to reduce unnecessary transfers to the hospital, and have dropped readmission rates to less than 9%. Dr. Waseem Ghannam, hospitalist physician, will provide data to prove how telehealth has made an impact on their patient care, and resulted in hospital savings of over $8 million and SNF rehab payments saved of over $2 million. In addition, specific use case examples will be shared of improved patient outcomes and reduction in re-admission rates. To ensure you get started off in the right direction, there are critical factors that every organization needs to address. Ron Emerson at AMD Telemedicine will provide best practice models and key considerations that need to be discussed within your organization, prior to committing to and implementing telehealth.

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Organizer: NRTRC

Virtual Conference sponsors and exhibitors will provide attendees with an opportunity to learn abut their products and ask questions. Please support our sponsors and learn something at the same time!

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Organizer: NRTRC

If telehealth was considered a dynamic field before, it is on fire since the emergence of COVID-19. Nationally renowned telehealth policy experts will present the latest updates and challenges in telehealth reimbursement, remote patient monitoring, clinical decision support, FDA, cybersecurity and broadband for healthcare in light of the current public health emergency. Each expert will present for 20 minutes, followed by 30 minutes of Q&A from the audience.

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Organizer: NRTRC

Telemedicine in rural healthcare communities have significantly improved the options in how patients are cared for and it is shown numerous times through studies that patients have better outcomes when they are cared for in their own communities. By utilizing telemedicine in the wound care setting, patients who would usually travel upwards of 5 hours from Billings, Montana or 350-400 miles, can be seen in the comfort of their providers office to obtain the care they need to heal from chronic wounds. The program has developed relationships to serve both Native and non-Native patients. In this presentation, the attendees will have the opportunity to be presented with a visual timeline and experience what it takes to develop and deliver a telemedicine program to rural and frontier health communities.

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Organizer: NRTRC

The highest rates of suicide occur in rural and remote areas where individuals have limited access to specialized mental health services.1 Despite advancements in expanding access to evidence-based mental health treatments via video based technology (e.g., Clinical Video Telehealth; CVT), there is limited work specific to addressing suicide risk. Most CVT studies exclude individuals experiencing suicidal ideation or recent suicidal behavior.Considering the Department of Veterans Affairs (VA) is a national leader in CVT efforts, we explored differences in suicidal behavior among Veterans receiving in-person or CVT mental health treatment. Suicide risk was indexed by a Suicide Behavior Report (SBR) at three time points: 6 months prior to first CVT appointment in 2017, during treatment in 2017, and 12 months following first appointment in 2017). Fisher’s exact test and a discrete time survival analysis via the Kaplan-Meier method were used to determine whether suicide risk differed as a function of telehealth status. Overall, results indicated that suicide risk does not differ among Veterans receiving CVT versus in-person treatment. As such, clinical providers should be ready to attend to and provide evidence-based treatments for suicide risk via CVT. Clinical recommendations and best practices for suicide prevention via CVT will be presented.

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Organizer: NRTRC

Gain practical knowledge with this comprehensive overview. For those new to telehealth or looking for a refresher, this workshop will provide information on how to create and/or grow telehealth programs. Tools, tips and lessons learned will be incorporated into a discussion of the various components of setting up a telemedicine program.

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Organizer: NRTRC

Meeting behavioral health needs can be a challenge for rural and underserved communities. Learn how to find, vet and work with telebehavioral health providers. Ample time during this session will be dedicated for Q&A for participants. Speaker Jonathan Neufeld will have presented earlier in the day on a National Consortium of TRCs webinar so will be available to discuss questions and issues arising from both presentations and the interests of the audience.

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Organizer: NRTRC

Taught by Bonnie Britton, MSN, RN, ATAF, Board Advisor and Consultant for the Mid Atlantic Telehealth Resource Center (MATRC) and Executive Director, Reconnect 4 Health. Bonnie will share her extensive experience and knowledge to provide a comprehensive "how-to" on remote patient monitoring (RPM). Learn how to stand up a Remote Patient Monitoring Program quickly and efficiently. Bonnie Britton is one of the nation's leading experts in RPM. In this two hour workshop she will review the policies and regulations for RPM, the importance of creating a sustainable model and practical steps for setting up a program.

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Organizer: NRTRC

Hosted and taught by the expert staff of the National Telehealth Technology and Assessment Resource Center (TTAC), this is usually delivered as a hands-on experience. Given our current circumstances, TTAC has developed a virtual workshop that offers a chance to experience telemedicine equipment and peripherals used in a clinical setting and also devices used indirect to consumer applications. This will also be an opportunity to ask questions of TTAC staff.

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Organizer: NRTRC

The Health Resources and Services Administration’s (HRSA) Region 10 Office of Regional Operations presents Region 10 “State of the Region”, a panel to provide a region-wide perspective on telehealth activities and resources. Telehealth is especially critical in remote areas to extend the delivery of health care services, health education, and specialty care. As providers and provider organizations expand and enhance their capabilities, telehealth effectively works to improve care coordination and access to health care services. As telehealth tools increase, lessons learned and promising practices shared by expert users become necessary to ensure regional and national fidelity.

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