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Tools & Resources

Patient Resources

20 Things Every Patient Should Know for Telehealth Visits
Here are twenty things patients and family members have identified that are important to know about telehealth.
What to Expect from a Telehealth Visit
This video provides information on what to expect from a telehealth visit from home.
How Patients Can Engage Telehealth
This document explains how to get started with Telehealth.
How to Prep for your Telehealth Appointment
How to prepare for a virtual visit.
Framing Telehealth: What is Telehealth
Context for Framing Your Perspective
How Do I Use Telehealth
Frequently Asked Questions and Insights for Patients.
The Coverage to Care (C2C) patient resource, Telehealth: What to Know for Your Family, is now available in 6 additional languages: